Starting March 5, eligible Marin County residents who have been unable to make their own COVID-19 vaccination, opens a new window appointments via the internet can call a new Access Service Center at 833-641-1988, Monday - Friday, 8 am - 5 pm, to get assistance from a real live human being.
The Marin Access Service Call-Center is intended for local residents without internet service who need assistance with registration, transportation, and communication related to the vaccination process. Those eligible to receive call center assistance are:
- age 65 or older
- living with disabilities (all ages)
- in need of home care or personal assistance
- need language interpretation (including ASL)
- have limited or no internet access
- need help arranging transportation to and from an appointment
Do you know of anyone who is eligible to receive the vaccine but does not have access to the internet or an internet enabled device? This call center is especially for them - please share this phone number with them.
The Access Service Call Center is a collaboration between the Marin County Department of Health and Human Services, opens a new window (HHS) and Vivalon, opens a new window, the San Rafael-based nonprofit, formerly known as Whistlestop. Staff members from County HHS, Vivalon, the all-volunteer Marin Medical Reserve Corps, opens a new window and disaster service workers, opens a new window (DSW) from the both the State and County of Marin employee ranks will assist callers from 8 a.m. to 5 p.m. each weekday until the pandemic subsides.
A second appointment hotline for eligible vaccine residents of all ages is offered through the State of California at (833) 422-4255.
For more details, please see the Marin County Press Release about the Vaccine Appointment Hotline., opens a new window