Planned Outage of Library Computer System January 11, 2023

Branches will be open, but you will need your library card to check out.

Versión en español / Spanish version 

There will be a planned outage of the library’s main computer system for a server upgrade on Wednesday, January 11, 2023.  The outage will last for several hours starting at 6 a.m., and systems could be offline for the majority of the day. 

During the outage, all online library systems and services will be unavailable.  Branches will be open, but you will need your library card to check out.

  • What does this mean? All our online systems, including the catalog, library accounts, computer check-out/check-in of materials, placing holds, access to online services like ebooks, streaming movies, and online resources will be unavailable until the upgrade is completed. 
  • Will the library website be affected? You may notice slower load times for pages on our website, and some parts of the website will be unavailable. We won't be able to update the website during the outage, so please be aware that information about branch closures due to emergencies may be inaccurate.  Please monitor our Facebook page for updates.
  • Why is this happening? We’re improving our technology to ensure stability and security of library data.
  • Will libraries be open? Yes, all MCFL branches will be open their regularly scheduled hours.
  • Will I be able to check out items?   Yes, but please be aware that you will need to bring your physical library card to check out materials in our branches.  There will be no way to look up your library card number.  We’ll record the information manually and upload it once our computer systems are operating.
  • Will WiFi be available? Yes, WiFi access will be available in our branches.
  • Will I be able to use the library’s computers to access the Internet?  Yes.
  • Will other libraries in Marin have service? No, all public libraries in Marin will be affected.
  • What else can I do to prepare? It would help if you did not return items to our branches that day.  Due dates have been extended so that items are not due on January 11.  Also, please download any ebooks you want to read that day before January 11.
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