Online Learning & Research FAQs

  • General Questions

    You can get a library card either by applying online or in person at the library.

    Applying Online

    You can apply online, opens a new window for an instant library card. To use the online application, you need to be a resident of Marin County. You will be able to access online resources and place holds on items for pickup. (Some online resources may take up to 24 hours to become available). When you come into the library, you can also get a physical library card.

    If you live outside Marin County, you will need to apply in person at the library.

    Applying In Person

    To apply in person at any branch, you will need to bring a valid Driver’s License or other official photo identification.

    If you are a visitor from out-of-state, you can apply for a Visitor’s Card. It costs $10 and is good for 3 months.

    If you are under 13, your parent or legal guardian must come with you to the library, and bring their photo I.D. The parent or legal guardian is responsible for items checked out on the child’s card and any related fines and fees. 

    Whether or not you have had a PIN/password before, you can get a new one on the MARINet Request a New Password (PIN), opens a new window page. You will be emailed a link to reset your PIN/password. 

    PIN/passwords can contain numbers and/or letters and must be from 4 to 30 characters long. 

    You should avoid using common words or phrases and never include personal information. Some combinations, such as repeated characters or patterns, are not complex enough to be a password. 

    Some Library services will refer to a PIN and others refer to a password. These are the same thing. 

    Your access to online library services is determined by your residence address. Get more information, and find out what your “home library” is, on our Access to Online Services page.

    Yes! You can reach us using our online contact form. We will reply as quickly as we can.

    You can also reach us by phone to your local branch during open hours.

    The Library provides several online resources for Spanish-speakers. See Disponible en Español.